Phone-first. Printable.
Emergency Pool Triage Card
One-screen first response for visible pool emergencies. Stop the unsafe action, clear people out, and hand off to the right person.
If anyone is hurt, there is smoke, fire, gas smell, arcing, or a collapse or flooding hazard, leave the area and call emergency services now.
Stop first
Injury, gas, smoke, arcing, drowning, entrapment, or collapse means stop and call the right help.
- Manuals and routines do not override a live hazard.
- Keep hands off wet electrical gear and mixed chemicals.
- Call emergency services now when the scene is unsafe.
Stop conditions
- Electrical or GFCI trip, sparks, smoke, or shocked-water concern
- Gas smell, heater fault, or any sign of fuel leak
- Suction entrapment or a trapped person
- Flooding, overflow, or water reaching unsafe areas
- Pump running dry or cavitating loudly
- Chemical spill, splash, or mixed-chemical reaction
- Glass, blood, fecal, or vomit contamination
- Structural cracking, collapse, or drain-cover risk
Safe first actions
- Get people and pets out of the water and away from the pad.
- If it is safe to do so, shut off power at the breaker or service disconnect.
- Keep hands off wet outlets, wiring, gas equipment, and mixed chemicals.
- Take a photo only after the scene is safe and stable.
- Call the owner or pro with the exact hazard you saw.
Do not do
- Do not enter the water if there is any electrical, suction, contamination, or structural concern.
- Do not relight a gas heater, reset repeated trips, or keep a dry pump running.
- Do not touch, move, or neutralize chemicals that may have mixed.
- Do not vacuum, brush, or balance the water before the hazard is cleared.
- Do not patch cracks, open drains, or improvise repairs at a damaged structure.
Owner, pro, and emergency services boundaries
Owner
Clear the area, stop normal use, and share what happened.
Pro
Use for electrical, heater, plumbing, suction, structural, or contamination cleanup.
Emergency services
Call now for injury, fire, smoke, gas smell, arcing, collapse, or active flooding danger.